Due to winter storms, some packages shipping to addresses on the East Coast and Midwest may be delivered several days later than anticipated by UPS and USPS.
Looking for ordering instructions?
Questions about a marketplace order?
Click here to email your seller directly for the fastest response.
Learn more about the Marketplace here.
Need to contact customer service?
We've answered the most commonly-asked questions on our FAQ page.
We usually answer emails within 48 hours of receiving them.
We have customer service agents available to help from 9am to 5pm EST, Monday through Friday, with additional hours on Saturday and weeknights during the back-to-school season.
Standard Mail and Fax
While not the fastest method, you can reach us by fax at 203-866-0199, or by mail at:
200 Connecticut Avenue
Norwalk, CT 06854